If you re using the older edition, it s out of date! This newly revised edition contains more than 300 updates for major reference resources. Don t try to do good reference without it! Kay Ann Cassell and Uma Hiremath have revised the second edition of their landmark text to deliver new information and reflect the changes in reference services since their last edition was published. This practical guide teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Information on more than 300 sources has been updated to provide you high quality information, including the information needed to work with newly digitized government documents. Many of these new sources focus on innovative Reference 2.0 tools like Google Books, Twitter, and Second Life. Designed to complement every introductory library reference course, it s the perfect text for students and librarians looking to expand their personal reference knowledge........