DK Essential Managers: Leadership is the visual guide that gives you all the know-how you need to be a more effective manager. Now newly updated with an all-new graphic approach to explaining key techniques and skills, the best-selling DK Essential Managers: Leadership features: A practical, "how-to" approach teaches you the leadership skills you need to succeed. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to make an impact. Tables, illustrations, "in-focus" panels, and real-life case studies demonstrate and explain how to improve your performance and get results. DK Essential Managers: Leadership not only shows you how to gain your staff's trust and commitment but also provides practical techniques for you to use when hiring employees, delegating authority, running meetings, and resolving conflict.